> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://adminer.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I can't see my mined products for free


If you are a free user, you probably used the extension to mine through Facebook. When you enter Adminer and click on Mined Products, they appear as follows for you:

![](https://storage.crisp.chat/users/helpdesk/website/e577458e4ef1e800/image_2crkri.png)

To access the mined products, you must subscribe to a plan within the platform.

![](https://storage.crisp.chat/users/helpdesk/website/e577458e4ef1e800/image_5x95nu.png)

Regardless of the plan, you will have access to the mined products:

![](https://storage.crisp.chat/users/helpdesk/website/e577458e4ef1e800/image_ds8t47.png)

|| If you are a subscriber, confirm that the login you used to access is correct or contact support. Our contact number is: +55 12 99253-4223.