Articles on: FAQ

Ads are not showing, what can I do?

If you open a product in Adminer and come across a black screen with no information, don't worry! We can help you resolve this.



This screen occurs because the ad cannot be displayed because the device contains an ad blocker. An ad blocker is a tool that, as the name says, blocks any advertisement to make your browsing on the internet easier, this includes ads displayed by the Adminer.

To solve this problem, we then need to disable this blocker, whether it be an extension or an antivirus on the device.

It is worth mentioning that some browsers already come with a built-in ad blocker. If this is the case, try disabling it directly in your browser settings or switch to another browser.

Did you change browsers, disable the blocker and the problem still persists? Contact us via support and we will help you!

Our official support channels are:

Chat within the platform;
WhatsApp: +55 11 93278-3790;
Email: contato@adminer.pro.

Updated on: 04/06/2024

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